Stephen Oladokun is the Chief Executive Officer (CEO) of I-LID I.T Consult, a company committed to delivering various ICT and cheap data services. He speaks with Olakunle Taiwo about why their customers keep growing everyday, job opportunities in the organisation, among others. Excerpt:
*What is I-LID IT Consult about?
I-Lid I.T. Consult is an information communication technology company located at Shop 50C UNILAG Main Shopping Complex, beside NASU Secretariat, Lagos and 16, Ibikunle Street, Bembo Road, Apata Ibadan.
*Is it a registered company and how long has it been operating?
Yes, we got registered with the Corporate Affairs Commission (CAC) since April 15, 2011 with RC No. OS1100.
*What particular problem is your company solving for the people?
We offer diverse ICT services ranging from web development and design, business solution softwares, e-Library design and deployment and many more.
But with the advent of opportunities opened to SMEs to get partnership with the GSM Operators (MTN, Etisalat, Airtel and GLO) on reselling Data Bundle, we came up with the CheaperData Service.
Cheaperdata.com is a service which came into existence on September 23rd 2014 and we have recorded success in terms of quality service delivery.
The service is aimed at delivering Data Bundle on MTN, Etisalat, Airtel and GLO Networks to users of Android Devices (Phones & Tablets), Windows Devices (Phones & Tablets), Apple Devices (iPhones & iPads), USB Modems, BB 10 Smartphones (Q10, Z10, Q5, etc) and many more devices that have internet facilities at affordable rates.
*You seem to specialize in cheap data bundle, but some people think it is a scam?
Yes, we also offer data bundles at cheap rates. People think this nature of service as scam because there exist lots of individuals claiming to offer the service whereas they do not.
But in our company, we have been authorized and have the technical capacity to deliver on the promises we make to our customers.
*So, what makes your brand different from other cheap data platforms?
We are guided by the principle of business which states that “customer is KING and customer is always RIGHT”, so we ensure they are happy and get value for their money.
*How are you improving your customer service section to serve the people better?
In fact customers keep coming due to our unique way of delivering our services, therefore, in the bid to increase customer satisfaction and good feedback, we have put the following medium of contact in place:
Customers can chat us up on the any of these instant messaging platforms:
(WhatsApp No.: 08148360099, BBM ID:2BB93AE2 and ICQ ID: 706 558 324)
Customers can also call: 0818 641 1904
Customers can contact us through our official email: firstname.lastname@example.org
With the above medium of contact, we can guarantee that our customer would be attended to 24/7 with no stress.
*What is the strength of your workforce and are you looking at recruiting more staff members?
We have a very strong workforce at the moment and we are currently recruiting marketers and vendors in Lagos and Ibadan to sell our newly packaged DATA VOUCHER CARDS (DVC) for MTN, Etisalat, GLO and Airtel Bundle Plans.
To apply for the position of a vendor or a marketer, Curriculum Vitae (CV) should be sent to email@example.com (Oyalade Oluwaseyi, Regional Manager Lagos) and firstname.lastname@example.org (Sobowale Oluwafemi, Regional Manager, Ibadan).
We hope and plan to recruit in other locations as soon as possible, so we advise anyone interested outside Lagos and Ibadan to be patient with us.